A Heartfelt Thank You
Jun 15 , 2021
As our customer appreciation celebration comes to a close, we wanted to share with you this little but heartfelt message.
Thank you for your support
Over this past year, we have done our very best to keep our customers and staff safe. It has been a rollercoaster of everchanging rules and regulations both behind the scenes for our production teams and in the forefront affecting our front of house retail staff and you, the customer.
We won’t lie, it was stressful, but our goal was to ensure food security and a safe environment for our staff and customers alike.
…and what was the number one thing that kept us going through all this?
As we navigated these uncharted waters, you supported us and encouraged us. You shared with us your patience, compassion and kind words. We received hand-drawn pictures and thank you cards, and at every turn, we saw the positive impact we were making as we strived our best to serve our community.
And so, for all of this, from our family to yours, we send this message of thanks.
We look forward to serving you again soon,
Steve and Jeff Miedema
Apr 30 , 2021
Second Wave Safety
Jan 3 , 2021
- To ensure your safety in reducing contact points
- To ensure our staff's safety and reduce their contact points
- To ensure we can continue to serve you the finest in fresh meats through this second wave.
You can place your orders for curbside pick up by using one of the following:
- Shop online at www.townsendbutchers.com/store.
- Send your order by email to firstname.lastname@example.org
- Call us with your order at 519-426-6750
Our team member will confirm your order and let you know the day and time you can arrive for pick up. Pick up hours are between 9 am and 5 pm Monday - Saturday.
Drive to our location at 419 14th street Simcoe. We will have a staff member stationed outside who will radio your arrival to the rest of our team. Pop your trunk and please wait inside your vehicle.
A member of our staff will come out with your order and place it directly into your trunk. They may need to speak to you to confirm; please remain in your vehicle.
Head home and enjoy the finest in fresh meats.
Dec 13 , 2020
Service Update - December 13th, 2020
As a food retailer within Norfolk County, we take your safety and our staff's safety very seriously. Our goal is to provide ongoing service and maintain food security in our area, and you can help us do that.
Starting Monday, December 14th, we ask that out-of-county customers use our Curbside Service option. You can email your order to Orders@townsendbutchers.ca, place your order through our online store at www.townsendbutchers.ca or place your order by phone. Then drive to our location at the identified day and time and give us a call from your vehicle using your cell phone (519-426-6750) or check in with our outdoor staff member and we will bring your order out to your vehicle for a zero contact experience.
All Norfolk and Haldimand County customers are welcome to continue to shop in-store, online and use curbside service at any time. Per our current in-store policy, if you have been exposed to someone who has Covid-19, have a fever or are feeling unwell, we do ask you to use our Drive-in service. If you have been directed to self-isolate or quarantine, please respect medical procedures and remain home.
It is important to note that at no time will we refuse service to any individual. As a community conscience food retailer, we believe that no wanting customers will be told they cannot access our food products. Proper nourishment is important to help keep ourselves healthy.
We all play a role in our community's safety, and by implementing this new measure and helping mitigate contact where possible, we are doing one small part to keep everyone safe and healthy.
We appreciate your help and understanding as we move forward in our efforts to serve you safely.
Thanksgiving Done Differently
Sep 26 , 2020
A 2020 Thanksgiving
Thoughts and Inspirations
We have been thinking about how the recent tightening on private social restrictions are affecting our community and our friends and our own family. We understand there is a lot of frustration, disappointment and, in some cases, anger. We also understand that safety needs to be a priority.
Don't lose hope, it's true the physical traditions may be somewhat different, but the ideals and sentiments of this holiday are more important than ever. Here at Townsend Butchers are thankful.
It is true a 10 person thanksgiving for some family's is too small, but let's look at changing some details and entertaining some new ideas that will help you follow the restriction, practice safe distancing and enjoy your Thanksgiving
1. Plan an outdoor gathering.
With some extra tables and chairs set apart, you can have up to 25.
a) Try serving during the afternoon when the day is the warmest.
b) Serve non-traditional dishes that are easy to eat. Turkey dinner on a bun or Yorkshire pudding turkey pyramids. Mmm.
c) Try a BBQ thanksgiving rotisserie-style - we know some followers out there may have some good tips on how to rotisserie a bird!
d) Rent a tent to ensure your festivities go smoothly. Rain or shine your set.
2. Have video dinner at 2 or 3 locations (10 at each) have a competition to see who's household had the best-looking desert.
3. Plan something completely different
a) Take the afternoon to go apple picking as a family and pack some turkey sandwiches for a picnic!
When it boils down, the important part of this holiday is to let your family know you love them and are thankful for their ... everything.
We will be posting more details on these Thanksgiving Done Differently ideas on our Facebook page leading up to the big days itself.
From all of us at Townsend Butchers – have a safe and happy Thanksgiving.
Moving forward together COVID-19 Safety
Jul 27 , 2020
Drive-In Service Hours
Mar 27 , 2020
Serving You Better During COVID19!
Mar 27 , 2020
Welcome to our New Website
Sep 3 , 2019